Privacy Policy

Effective: April 1, 2026 | Last updated: April 7, 2026

Qingdao Spa (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional in-room Chinese massage services in Qingdao hotels and interact with our website (www.qingdaospa.com). By booking our service or accessing this site, you agree to the terms of this policy.

1. Information We Collect

We collect only the minimal information required to deliver a safe, legal, and high-quality massage service to your hotel room. We do not operate online booking forms, accounts, or newsletters. All personal data is voluntarily provided by you via WhatsApp, Telegram, or phone call.

• Booking details: Hotel name & full address, room number, guest name (as registered with the hotel), preferred date & time, and any special requests (e.g., therapist gender preference).
• Communication data: Your phone number, WhatsApp/Telegram handle, and message history related to appointment scheduling.
• Payment information: We never collect or store credit/debit card details. Payments are made in person (cash, WeChat Pay, Alipay). No digital payment data is retained by us.
• Automatically collected data: When you visit our website, standard server logs may capture your IP address, browser type, referring pages, and timestamps. This data is used only for security, performance analysis, and preventing abuse. We do not use cookies for tracking or advertising.

2. How We Use Your Information

Your information is used strictly for the following legitimate purposes:

• Confirming and scheduling your in-room massage appointment.
• Verifying your hotel registration (required by hotel security policies).
• Assigning a licensed, background-checked therapist based on your request.
• Communicating any changes, arrival updates, or post-service follow-up.
• Improving service quality and complying with Chinese local regulations.
• Responding to your inquiries, feedback, or privacy requests.

We do not use your data for marketing, profiling, automated decisions, or selling to third parties. After your service is complete, your conversation logs are deleted within 30 days.

3. Information Sharing & Disclosure

We share your personal data only in these limited circumstances:

• With your hotel: Minimal information (guest name and that a licensed therapist will visit) may be shared to comply with hotel visitor policies. Hotels have their own privacy policies; we recommend reviewing them.
• Third-party communication platforms: We use WhatsApp (owned by Meta) and Telegram to communicate. Those platforms have their own privacy policies, and we are not responsible for their data handling. We encourage you to review WhatsApp’s policy and Telegram’s policy.
• Legal obligations: If required by law, court order, or government regulation in China (e.g., to cooperate with local authorities), we may disclose necessary information.
• Business transfers: In the unlikely event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you via our website or direct contact.

We never sell, rent, or trade your personal data to advertisers, data brokers, or other commercial entities.

4. Data Security & Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. Your booking details are stored only as long as necessary to complete your service (typically 30 days) and then permanently deleted. Our business phones and messaging apps are password-protected and access is limited to authorized staff only.

However, no communication over the internet or messaging apps is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping your own devices secure and using encrypted channels (WhatsApp offers end-to-end encryption).

5. Your Rights & Choices

Depending on your location (e.g., EU/UK residents under GDPR, or similar privacy frameworks), you may have the following rights:

• Access – request a copy of the personal data we hold about you.
• Correction – update inaccurate or incomplete information.
• Deletion – request that we delete your data, subject to legal retention requirements.
• Restriction or objection – limit how we process your data in certain circumstances.
• Data portability – receive your data in a structured, machine-readable format.
• Withdraw consent – where processing is based on consent, you may withdraw it anytime.

To exercise any of these rights, contact us via WhatsApp at +86 13656201353 or email privacy@qingdaospa.com. We will respond within 30 days. We may need to verify your identity before processing your request.

6. Children's Privacy

Our services are intended for adults aged 18 years and older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from someone under 18, please contact us immediately so we can delete it.

7. International Data Transfers

Qingdao Spa is based in Qingdao, Shandong, China. If you access our services from outside China, your information may be transferred to, stored, and processed in China. Chinese data protection laws may differ from those in your country. By using our service, you consent to this transfer. We take steps to ensure adequate protection for your data as described in this policy.

8. Cookies & Tracking Technologies

Our website does not use cookies for advertising, analytics, or tracking purposes. The only automatic data collected are server logs (IP address, browser type, referrer) which are retained temporarily for security and troubleshooting. We do not employ any fingerprinting or third-party tracking scripts (Tailwind CSS CDN and Font Awesome are style libraries; they do not set tracking cookies).

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically. Continued use of our services after changes constitute acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out:

This Privacy Policy is provided in English. In case of any discrepancy between translations, the English version shall prevail.